Prices are VAT included
If you find a defect in the material or workmanship in any part or component, Luxury Garden Gazebos will, at its discretion, repair or replace the product free of charge. "Defects", as used in this guarantee, are defined as imperfection in material or workmanship that will impair the use of the product.
Under this guarantee we are unable to exchange goods that have been treated, painted or modified in any way, or bespoke items. In these cases we would repair any damage covered by the guarantee.
In the event that you have a problem, please forward images of the damage to firstname.lastname@example.org together with your order details.
We warrant our gazebos, including timber, solid canopies and stainless steel brackets and fixings for a period of 5 years from the date of delivery.
We warrant our side panels for a period of 5 years from the date of delivery.
We provide a manufacturers guarantee for canopies and side panels with transparent panels for a period of 1 year from the date of delivery.
We provide a manufacturers guarantee for all electrical items for a period of 1 year from the date of delivery.
All of our TV screens are supplied with a 1 year (return-to-base) warranty. This covers all parts and all labour. Extended warranties are available upon request.
Our teak garden furniture is supplied with a 1 year (return-to-base) warranty.